Sarah Cano, Alyssa Barbato, Ritesh Singh, Vinay Shetihalli
Minutes Time Preference
Some clients prefer to enter time using hours and minutes instead of converting minutes into decimal format. My primary objective was to provide greater flexibility in pay entry options for clients who receive their time data in this format, allowing them to use Flex without needing to perform conversions.
Introducing new time format option to 745,000+ business clients
Paychex, Inc. is an industry-leading HCM company delivering a full suite of technology and advisory services in human resources, employee benefit solutions, insurance, and payroll. The company serves over 745,000 customers in the U.S. and Europe and pays one out of every 12 American private sector employees. The more than 16,000 people at Paychex are committed to helping businesses succeed and building thriving communities where they work and live.
Paychex Flex is a cloud-based platform that provides access to these services, allowing businesses to manage payroll, HR tasks, and benefits in one user-friendly interface.
Core Competencies and Learnings
1. Systematic Thinking
Systematic thinking enabled me to thoroughly understand the entire system, identify connections and interactions within it, embrace complexity, collaborate effectively with team members, and deliver holistic, user-centric solutions.
2. Documentation
I was responsible for documenting requirements and team decisions while maintaining clear communication between UX and our product partners. These documents not only helped me track the reasoning behind decisions but also serve as valuable references for future related projects.
3. Communication and Partnership
One of the challenges we encountered was the expansion of the project scope over time as we uncovered additional impacted areas. This allowed us to adopt strategic communication practices and strengthen our partnership.
